content moderation

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Ian James Mwai (R), 23, browses social media platforms on his mobile phone with a member of his outfit of social media influencers at an office in Thika town, central Kenya on April 26, 2022. He was in the vanguard of the growing ranks of influencers feverishly punching keyboards and hoping to tilt the outcome of the country's high-stakes elections, being conducted today, Aug. 9. The rising dominance of apps like Twitter and Facebook has opened a new front in Kenyan politics, with candidates desperate to draw the attention of the country's 12 million social media users.

Banning Content Platforms is Not a Solution to Hate Speech on the Internet, Even When the Platform is Meta

Governments should recognize that pulling the plug on the internet – or on an entire social media platform – is not a viable solution to the spread of hate speech or misinformation…
A man carries a banner during a demonstration at Ojota in Lagos on June 12, 2021, as Nigerian activists called for nationwide protests over what they criticise as bad governance and insecurity, as well as the recent ban of US social media platform Twitter by the government of President Muhammadu Buhari. - Hundreds of protesters gathered on June 12, 2021 in Lagos, a sprawling megapolis of over 20 million people, and police fired tear gas to disperse the crowd. (Photo by PIUS UTOMI EKPEI / AFP) (Photo by PIUS UTOMI EKPEI/AFP via Getty Images)

What Elon Musk Does Not Get about Twitter and Democracy in Africa

Deferring to local laws to determine the bounds of free speech on Twitter - and Musk has suggested doing - would jeopardize hard-won democratic freedoms in Africa.

Foreign Disinformation: What the US Government Can Start Doing Now

Two recent commissions, while diagnosing the challenge differently, reached some similar conclusions on steps to take.
Myanmar people gather for refreshment at a teashop in Yangon on August 31, 2018 many hangout to chat and browse Facebook with their mobile phones.

So, What Does Facebook Take Down? The Secret List of ‘Dangerous’ Individuals and Organizations

Facebook has been criticized for content it allows. But we should be equally skeptical of what it takes down, and its claimed legal reasoning for removals.
Facebook co-founder, Chairman and CEO Mark Zuckerberg testifies before the House Energy and Commerce Committee in the Rayburn House Office Building on Capitol Hill April 11, 2018 in Washington, DC.

A Deeper Dive: Facebook’s Response to Oversight Board on Trump May Be Less Than It Appears

A deeper dive shows the company is not ready to engage with the board's most far-reaching recommendations,
World leaders are seen remotely on a screen as U.S. President Joe Biden delivers remarks during a virtual Leaders Summit on Climate with 40 world leaders in the East Room of the White House April 22, 2021 in Washington, DC.

Facebook Oversight Board’s Decision on Trump Ban in a Global Context: The Treatment of Political Leaders

The future of Facebook's treatment of political leaders across the world
A Myanmarese policeman, who fled Myanmar and crossed illegally to India, looks at a picture of detained Myanmar civilian leader Aung San Suu Kyi on his social media at an undisclosed location in India's northeastern state of Mizoram on March 13, 2021. Other people sit on the ground nearby.

Beyond the Coup in Myanmar: The Other De-Platforming We Should Have Been Talking About  

Facebook has been moderating the Myanmar military's Facebook access for years. The military still used the platform to effectuate its coup. What can we learn from this failure…
Video evidence of Trump’s incitement of the January 6th attack on the Capitol is presented during Trump’s second impeachment trial. The video shows Trump at a podium speaking to the insurrectionists on January 6th.

Facebook Oversight Board’s Decision on Trump Sets Up New Tests

The board made critical recommendations: that Facebook reckon with its own role in amplifying content and overhaul its approach to high-reach accounts.
A man browses Facebook on his smart phone after the mobile internet went back online in Kampala, Uganda, on January 18, 2021. He stands next to a stack of tires.

Oversight Board’s First Rulings Show Facebook’s Rules Are a Mess

The company’s inability to enact a clear, consistent, transparent content-moderation policy may lead the board to overturn the decision to bar Trump.
A phone shows a download/open button for Parler.

De-platforming Is a Fix, But Only a Short-Term One

Conspiracy theorists and disinformation remain in the world and online. At the end of the day, solving that problem will require more than just a technical solution.
Myanmar people gather for refreshment at a teashop in Yangon on August 31, 2018 many hangout to chat and browse Facebook with their mobile phones.

De-platforming Following Capitol Insurrection Highlights Global Inequities Behind Content Moderation

De-platforming is a window on the unequally distributed power and embedded assumptions that determine what content gets to stay online.

A Capitol Riot and Big Tech Takes a Stand: But Is It the One We Want?

To solve the numerous challenges linked to content moderation, the spread of incitement to violence, censorship etc., we certainly need standards based on human rights law, but…
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