Troy is the Director of Policy at the Partnership for Public Service, where she works to improve government management and strengthen the U.S. civil service through development of policies to modernize the federal government’s human capital management, technologies and business practices. Troy is also a member of the Partnership’s Center for Presidential Transition team, working to ensure smooth and efficient transfers of power.
Troy joined the Partnership in 2017 after serving at the General Services Administration (GSA) as Associate Administrator for Government-wide Policy. At GSA, she led eight offices that develop government-wide policies and regulations designed to improve the efficiency and effectiveness of federal government management, including in the disciplines of acquisition, shared services, information technology, real and personal property, sustainability, green buildings, data analytics and evaluation sciences.
Prior to her service at GSA, Troy served for over a decade on the staff of the Senate Committee on Homeland Security and Governmental Affairs. As Chief Counsel for Governmental Affairs, she managed a multi-faceted agenda aimed at driving quality, innovation, cost-savings and accountability in the federal government. She was instrumental in key committee legislative initiatives during this time, including the Post-Katrina Emergency Management Reform Act, the Implementing Recommendations of the 9/11 Commission Act, the Honest Leadership and Open Government Act, the Stop Trading on Congressional Knowledge Act, the Federal Information Technology Acquisition Reform Act, the Edward “Ted” Kaufman and Michael Leavitt Presidential Transitions Improvement Act, and numerous major acquisition reform provisions.
Troy started her career as an aide to Senator Fritz Hollings, first in his personal office and then on the staff of the Senate Committee on Commerce, Science and Transportation. She then served as a Deputy Assistant Secretary and an Assistant Secretary in the International Trade Administration at the Department of Commerce. Troy represented the Department in numerous international trade negotiations, enforced rules of the World Trade Organization and North American Free Trade Agreement, and worked with Congress to secure passage of the Trade and Development Act of 2000. Following her service at the Department of Commerce, Troy practiced law at Steptoe & Johnson LLP.
Troy holds an undergraduate degree from Northwestern University and a law degree from Georgetown University Law Center.